Oral communication 

xii, 191 pages : color illustrations.

Content:
Chapter 1. An overview of communication -- Lesson 1. Nature and elements of communication -- Lesson 2. Intercultural communication -- Chapter 2. The role of listening in communication -- Lesson 1. Listening overview -- Lesson 2. The process of listening -- Lesson 3. Kinds of listening -- Lesson 4. Different listening contexts -- Chapter 3. Communicative competence in various contexts -- Lesson 1. The concept of communicative competence -- Lesson 2. Different types of speech context -- Lesson 3. Types of speech styles -- Lesson 4. Types of speech acts -- Lesson 5. Types of communicative strategies -- Chapter 4. Public speaking -- Lesson 1. The nature of public communication -- Lesson 2. Types of speeches -- Lesson 3. Methods of delivery -- Lesson 4. Speech preparation -- Lesson 5. Speech anxiety -- Lesson 6. Principles of speech delivery. 

Includes glossary, bibliographical references, and index.